Orders & Returns
ORDERS:
LOG IN TO VIEW, MANAGE, AND TRACK ORDERS. EMAIL SUPPORT@VOODOOINNOVATIONS.COM WITH ANY ORDER ISSUES.
RETURN POLICY:
IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR NEW PRODUCT, YOU CAN REQUEST AN RMA (RETURN MERCHANDISE AUTHORIZATION) FORM FROM VOODOO WITHIN 30 DAYS FROM THE SHIPPING DATE OF YOUR ORDER. WE DO NOT ACCEPT A RETURN IF AN RMA IS NOT REQUESTED FROM US WITHIN 30 DAYS OF THE ORIGINAL DATE OF THE SHIPMENT.
CONTACT INFORMATION FOR RETURNS:
YOU MUST GET AN RMA FROM VOODOO PRIOR TO RETURNING THE MERCHANDISE AND RECEIVING A REFUND. INCLUDE YOUR ORIGINAL INVOICE (FROM VOODOO) WITH YOUR RETURN LETTER EXPLAINING THE REASON FOR YOUR RETURN. SHIP VIA UPS, FEDEX, OR US MAIL; INSURED AND RETURN RECEIPT REQUESTED. CREDIT WILL BE ISSUED FOR THE ITEM, MINUS FULL SHIPPING CHARGES AND A 15% RESTOCKING FEE.
ALL ORIGINAL MATERIALS MUST BE INCLUDED IN YOUR RETURN. THE COST OF ANY MATERIALS NOT INCLUDED WILL BE DEDUCTED FROM THE REFUND.
SHIPPING COSTS ARE NON-REFUNDABLE.
